Find answers to frequently asked questions and get the support you need to make the most of Cuebolt's trading platform.
Getting Started
Creating an account is simple! Click the "Register" button in the top navigation, fill in your email address and choose a password. You can also sign up using your Google or Facebook account for faster registration.
A trader is someone who creates and sells trading signals or packages on the platform. A user is someone who subscribes to these signals and follows the trading recommendations. You can be both - create signals and also follow other traders.
After registration, you'll receive a verification email. Click the link in the email to verify your account. If you don't receive the email, check your spam folder or request a new verification email from your account settings.
Trading Signals
Browse available packages from different traders, choose the one that fits your trading style and budget, then click "Subscribe" to purchase access to their signals. You'll receive real-time notifications when new signals are posted.
Each signal includes the trading pair, entry price, stop-loss level, take-profit targets, position size recommendation, and the trader's analysis or reasoning behind the trade. Some signals may also include risk management notes.
You can track signal performance in your dashboard. Each signal shows its current status (open, closed, or cancelled), profit/loss percentage, and execution details. You can also view historical performance data for each trader.
Payments & Billing
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and various cryptocurrency payments including Bitcoin, Ethereum, and USDT. All payments are processed securely through our trusted payment partners.
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to the signals until the end of your current billing period. No refunds are provided for partial months.
Still Need Help?
If you couldn't find the answer you're looking for, our support team is here to help.